1. Scope
This policy applies to information collected through yourmerchantsolution.com and related communications with Your Merchant Solution. It does not apply to websites, applications, or services operated by other companies, even when we link to them. Those companies maintain their own privacy policies and practices.
2. Information We Collect
We may collect the following categories of information:
- Contact information: name, email address, telephone number, business name, business address, and preferred meeting time.
- Business information: industry, estimated monthly card volume, average sale amount, current payment setup, and information you choose to include in a message or processing statement.
- Communications: messages, appointment details, and records of communications with us.
- Device and usage information: IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location, dates and times of visits, and interactions with the site or advertisements.
- Advertising information: ad impressions, clicks, conversions, campaign identifiers, and audience or attribution information provided by advertising platforms.
Please do not send full card numbers, bank account numbers, passwords, Social Security numbers, or other highly sensitive information through our general contact form or ordinary email.
3. How We Collect Information
- Directly from you when you complete a form, email or call us, submit a processing statement, or schedule a meeting.
- Automatically through cookies, pixels, tags, software development kits, server logs, and similar technologies when they are enabled.
- From service providers and business partners, including Calendly, advertising platforms, analytics providers, and referral sources.
4. How We Use Information
- Respond to questions, schedule meetings, and provide requested quotes, statement reviews, products, and services.
- Evaluate merchant service needs and communicate about applications, equipment, pricing, and account support.
- Operate, maintain, secure, troubleshoot, and improve our website and services.
- Measure website traffic, understand how visitors use the site, and evaluate advertising performance.
- Deliver and personalize advertising, create advertising audiences, and measure conversions when advertising tools are enabled.
- Prevent fraud, misuse, security incidents, and unlawful activity.
- Comply with legal obligations, resolve disputes, and enforce our agreements.
5. Cookies, Analytics, and Advertising
Our website and service providers may use cookies and similar technologies to keep the site working, remember preferences, understand site activity, prevent fraud, and support advertising. Your browser may let you delete or block cookies. Blocking some cookies can affect how the site works.
Google services
If enabled, Google Analytics may help us measure site use, and Google Ads may help us deliver advertisements, build remarketing audiences, and measure actions taken after an ad interaction. Google may receive device identifiers, IP address, browser information, site activity, and advertising interaction data. Google processes this information under its own terms and privacy policy.
You can learn about Google's data practices at Google's Privacy Policy and manage advertising choices at Google My Ad Center.
Meta services
If enabled, the Meta Pixel or related Meta advertising tools may help us measure visits and conversions, create audiences, and show relevant advertisements on Facebook, Instagram, and other Meta services. Meta may receive browser and device information, IP address, site activity, and information about advertising interactions. Meta processes this information under its own terms and privacy policy.
You can learn about Meta's practices at Meta's Privacy Policy and manage ad preferences in your Facebook or Instagram account settings.
You may also visit WebChoices or the Network Advertising Initiative to manage certain interest-based advertising choices. These tools are operated by third parties and do not prevent all advertising.
6. Calendly and Other Third-Party Services
Our booking page uses Calendly to display availability and schedule meetings. When you use the Calendly booking tool, Calendly may collect information directly from you and may place its own cookies or use similar technologies. Calendly's handling of that information is governed by its own privacy policy. We may receive the appointment and contact details needed to hold the meeting and follow up with you.
Review Calendly's Privacy Notice before submitting information through its service.
7. How We Disclose Information
We may disclose information to:
- Service providers: companies that provide website hosting, scheduling, communications, analytics, advertising, security, customer support, and related services.
- Merchant service partners: processors, acquiring institutions, equipment providers, underwriting partners, and other parties involved in evaluating or providing services you request.
- Professional advisers: attorneys, accountants, insurers, and consultants where reasonably necessary.
- Authorities and other parties: when required by law or when reasonably necessary to protect rights, safety, property, users, or the public.
- Transaction parties: in connection with a merger, financing, acquisition, sale, reorganization, bankruptcy, or transfer of all or part of a business.
We do not sell personal information for money. Certain advertising or analytics activities may be treated as a sale, sharing, or targeted advertising under some state privacy laws. Where applicable, you may request to opt out as described below.
8. Data Retention and Security
We keep personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and legal records, resolve disputes, enforce agreements, and meet legal requirements. Retention periods vary based on the type of information and the reason it was collected.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No online service, email, or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.
9. Your Privacy Rights and Choices
Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, or deletion of personal information. You may also have the right to receive a portable copy, limit certain uses of sensitive information, or opt out of sale, sharing, targeted advertising, or certain profiling.
To make a request, email info@yourmerchantsolution.com or call 763-280-3155. Describe the right you want to exercise and provide enough information for us to identify the relevant records. We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.
We will not discriminate against you for exercising a privacy right. If we deny a request, residents of states that provide an appeal right may appeal by replying to our decision or contacting us using the information below.
Communications choices
You may ask us to stop promotional email or telephone communications at any time. We may still send non-promotional messages about an inquiry, appointment, account, transaction, or legal matter. Consent to receive marketing is not a condition of purchasing goods or services.
Do Not Track
Some browsers offer a Do Not Track setting. Because there is not a uniform industry standard for responding to these signals, our site may not respond to every Do Not Track signal. We will honor legally required browser-based opt-out preference signals when applicable to our processing.
10. Children's Privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.
11. United States Processing
Your Merchant Solution operates in the United States. If you access the site from another country, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your location.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of the page shows when it was last revised. Material changes may also be communicated by other reasonable means when required by law. Your continued use of the site after an update is subject to the revised policy.
13. Contact Us
For questions about this Privacy Policy or our privacy practices, or to submit a privacy request, contact:
Your Merchant SolutionEmail: info@yourmerchantsolution.com
Phone: 763-280-3155